Privacy Policy

Please read the terms of this Privacy Policy carefully before using the PalmaBox HoReCa Software and/or registering on the website horeca.palmabox.com.

This Policy outlines the specifics of collecting and processing personal data by “PalmaBox” from individuals using the Mobile Application: PalmaBox HoReCa. The Policy also includes all its appendices and supplements.

This document (“Policy”) forms an integral part of the Agreement for the use of the Mobile Application: using PalmaBox HoReCa without accepting the terms of this Policy is not permitted.

This Policy describes how and what user data is collected by “PalmaBox”, how it is handled and subsequently used. The Policy applies to the Mobile Application: PalmaBox HoReCa.

The text of this Policy is published and permanently available on the Website.

By downloading, installing the PalmaBox HoReCa Mobile Application and/or registering on the website horeca.palmabox.com, you fully accept the terms of this Policy and give your voluntary, explicit consent to the processing of your data in the manner and for the purposes described in this Policy. If you do not agree with this Policy, please refrain from downloading the PalmaBox HoReCa Mobile Application and/or registering on the website horeca.palmabox.com.

“PalmaBox” reserves the right to change and/or supplement this Policy from time to time without prior written notice to users. You are required to review this Policy for any changes and/or supplements at least once every three calendar days. By continuing to use the PalmaBox HoReCa Mobile Application, you confirm your agreement with the new version of the Policy.

Some technical terms used in this Policy are presented without clarification. If you are unfamiliar with any term, please refer to publicly available resources on the Internet. If the meaning of a term remains unclear, contact “PalmaBox” (contact details are provided in Section 6 of the Policy); we will do our best to assist you.

1. Purposes of Processing Your Data

The data is provided by you in connection with the conclusion and execution of the Agreement for the use of the PalmaBox HoReCa Mobile Application. “PalmaBox” collects and processes your data to enable the functioning of the PalmaBox HoReCa Mobile Application, and to make its use more convenient, faster, and safer for you. This data allows “PalmaBox” to maintain the capabilities of the PalmaBox HoReCa Mobile Application.

Therefore, your data is processed both by PalmaBox and its partners.

2. Data Collected and Processed by “PalmaBox”

Data that may be collected and processed by “PalmaBox” and its partners in connection with your use of the PalmaBox HoReCa Mobile Application (including but not limited to):

• Your first name, last name, patronymic, and nickname (if a nickname is provided in the PalmaBox HoReCa Mobile Application).

• Your mobile phone number and mobile network data.

• Your email address.

• Device ID

3. Use, Distribution, and Transfer of Your Data

“PalmaBox” may collect, record, systematise, store, modify, combine, group, anonymise, delete, alter, and use your data with other information to support, manage, and develop the PalmaBox HoReCa Mobile Application.

“PalmaBox” is also entitled to transfer your personal data to its partners when necessary for the functioning of the PalmaBox HoReCa Mobile Application.

You hereby give your voluntary consent for your data to be shared with third parties in the following cases:

• When required by law, for example during investigations of fraud or other illegal activities.

• When there is a reasonable suspicion of a potential or actual violation of the rights of “PalmaBox” or its partners to protect the rights of the affected party.

• In case of intellectual property rights infringement.

4. Data Storage

Data is stored for the period during which the PalmaBox HoReCa Mobile Application is provided.

5. Other Obligations of the Parties

You are responsible for the completeness and accuracy of the data you provide. In the event of discrepancies and/or inaccuracies in the data, they must be corrected, including by contacting “PalmaBox” specialists as indicated in Section 6 “Contacts.”

“PalmaBox” reserves the right to retain data necessary to comply with applicable law, ensure security, and maintain the effective operation of the PalmaBox HoReCa Mobile Application even after deletion and/or alteration of your data.

When you contact “PalmaBox”, we may request additional information required to consider your inquiry. Failure to provide this information may result in your request not being processed.

Providing only part of the data during registration does not exempt you from the obligation to provide the remaining data later (including upon direct request from “PalmaBox”).

6. Contacts

If you have any questions regarding this Policy or the processing and use of your data in connection with the PalmaBox HoReCa Mobile Application, you may contact us by email: info@horeca.palmabox.com. Your request must include your name and other information necessary for a comprehensive and complete review of your inquiry.